Civil Aviation Cabin Services Program “Making a Difference in the Sky” Personal Development Program Trademark Registration

The trademark registration of the “Making a Difference in the Sky” Personal Development Program, which the Civil Aviation Cabin Services Program conducts together with the Faculty of Human and Social Sciences, was carried out by the Turkish Patent and Trademark Office.

The program aims to raise professional awareness for students of the Civil Aviation Cabin Services Program and to acquire skills that will contribute to their professional development. The program offers participants opportunities to develop their internal resources and to experience communication techniques that will make a difference in their professional work. 

Participants receive training on the following topics within the scope of the program, which is prepared for 2 hours each subject title for 3 semesters.

• Effective Communication Methods
• Motivation
• Awareness
• Body Language
• Stress Management
• Team work
• Empathy
• Interview Techniques
• Making a Difference
• Being Proactive
• Conflict Management
• Reframing Skills
• Guest Satisfaction

Certificate is given to the participants who complete the trainings.